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Spent two hrs on my computer trying to contact them, but all attempts did lead to nothing The Logitech Touch Mouse at (many) times will not connect to the lap top computer Thank you for contacting me and providing me with the required information. It was very...
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Alexandria, New South Wales
I didn't like
  • Too hard to contact
#1122123
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Spent two hrs on computer trying to contact them, but all attempts did lead to nothing The Logitech Touch Mouse at (many) times will not connect to the lap top computer Spent two hrs on computer trying to contact them, but all attempts did lead to nothing The Logitech...
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2.1
#1121554
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No way to return an unsatisfied Logitech online purchase. I placed an online order to buy a new MX ERGO Plus Wireless Trackball Mouse. Once received and tried it, I have to return it because the mouse does not fit my hand. I am frustrated and exhausted by the...
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1.0
I didn't like
  • Hate how they handle returning
#1119705
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Logitech Shipping Service Review

Logitech
#1020990
This is P.Dhananjaya, I am booked earphones in aliexpress app. Amount also deducted in my account. Still now my product is not shipped. I am to this mail in my product details in screenshot image. It's very bad experience in your Shopping App. And It customer care numbers also not working. I need reply urgently. My order no is 82579262564853. And Date time is 13/03/2017 at 04:40pm
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Logitech G610 Keyboard Review

Logitech
#943513
3.3
Details
I have bought a gaming keyboard for more than 100 usd directly from logitech website. The purchase was fine. The keyboard has wrong layout, so I want to return or exchange it. But logitech just wont reply to any email, support case, forum, nothing. This is going on for 10 days and the 30day return policy deadline is running. Very bad experience...
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website

Logitech Technical Support Review

Logitech
#843435
2.9
Details
Harmony support has been promising to resolve my issue with a Harmony 650 remote since Monday May 2, 2016. It's now Saturday May 7 and and I'm still waiting. The emails I've received from them over the past couple of days have not been helpful and it appears they are now ignoring me.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Website

Logitech K800 Wireless Illuminated Keyboard Review

Logitech
#810885
1.0
Details
I purchased a keyboard combo And the cap lock doesn't work. Try to resolve the issue no luck they gave me no answers.
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Customer service
Staff
Website
On 11 September 2017, I have ordered a UNIVERSAL FOLIO Bluetooth Keyboard (Product serial number: 920-008334) from https://www.logitech.com with Sales Order Number: 28564550362. The shipping lead time stated in the order was Standard Shipping (4 to 7 Business Days)....
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Anonymous
Tom Collins

I have been experiencing an almost identical situation. Ordered keyboard, heard nothing from Logitech, contacted then two weeks later and was told they were having warehouse ...

2.1
I didn't like
  • Customer service
  • Ordering process
  • Time it took to resolve an issue
#1117407
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This issue began July 6, 2017. It is now October 12th and I have still yet to receive the correct item. I have made more than 6 calls and spent more than a total of 2 hours on the line with different representatives trying to get the matter resolved. I have been...
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2.7
I liked
  • Professionalism of representatives
I didn't like
  • Time it took to resolve an issue
  • Ordering process
  • Communication or lack of follow up
#1114131
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Logitech Create Backlit Keyboard case for iPad Pro stopped working after less than a year. Multiple emails with customer service but they just kept sending emails from different names asking for the same info over and over. I supplied all of the requested info at least...
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1.8
Guangzhou Shi, Guangdong Sheng
I liked
  • Sound quality and slim keyboard
I didn't like
  • Product quality and customer service
#1098411
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I bought a Logitech keyboard for my computer, which simply does not fit. I cannot change the volume or any other function that requires a "press in" key. Hate it, wished Ihad never purchased it. and i detest the long winded registering process Logitech seems to employ...
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1.4
I liked
  • Then hour or so of my life i will never get back again
#1096108
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Logitech - BAD CUSTOMER SUPPORT/WARRANTY CLAIMS
Logitech - BAD CUSTOMER SUPPORT/WARRANTY CLAIMS
I purchased the wireless solar K750 keyboard which worked OK for 8 months then it just stopped working. I submitted a warranty claim on their website and received no timely relative response to my claim. What I did receive was an unrelated email from one of their...
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1.5
I didn't like
  • How they handle their warranty claims
#1085373
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Logitech - Very bad customer support and warranty
I bought a wireless mouse M185 with a 3 year warranty. and started to give me troubles with the left click. I contacted the support on their site and finally I was able to get a case. this was started on 7/16/2017 before the warranty expires. I receive an email from...
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1.0
I didn't like
  • Warranty
  • Customer support
#1081753
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I bought a $100 mouse thinking that if I paid more, I would get a better product. I understand that issues arise with electronics, but the warranty customer service was the worst I have experienced. The mouse stopped working after less than 6 months and took nearly a...
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1.0
#1077127
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