Logitech
Reviews and Complaints
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Verified Reviewer | Miami, FloridaTechnical help
- Useable product
User's recommendation: Have a lot of patience
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLogitech G413 keycaps
Preferred solution: keycaps
Lack of response
User's recommendation: Do not expect any responses from customer service—they will hang up on you
WORST EXPERIENCE WITH LOGITECH
Dear Sir,
With reference to the above mentioned subject. In this regard, I would like to inform you that once
more time logitech the Brand is break the trust of partner.
I hereby describe the whole communication with your Sales Person Mr.
Dhaval is contact no. is +91 9****
50243.
01. First I have asked the price about your product Logitech Group Video Conferencing. He give me Price
Rs.
91500.00 + GST. At that time I inform Mr. Dhaval to this enquiry last year in June 2021 the same
client asked to Kirti Telnet. Mr.
Dhaval replied me that Kirti Telnet don't any deal in past for the
same product. Mr. Dhaval said me that Pls. give me the client name so, I lock the deal for this
particular client.
So, I have given name M/s. SHREE PREFAB STEELS PVT. LTD. Mr.
Dhaval Said no problem
Sir.
02. When I quote the client Rs.101000.00 + GST, Client asked for discount and reply me that your price
is 10 % higher than the other dealer.
03. I contact Mr. Dhaval that other partner is quote Rs.90500.00 + GST for the same product.
He replied
me that not possible but after request by me he will give me price of Rs.87000.00 + GST. I requote the
price to client Rs.92500.00 + GST.
04. But Client said other is giving me Rs.90500.00 + GST. So, I contact Mr.Dhaval and ask him when I
register the client name with you how can you give this product price to M/s.
Kirti Telnet when I have
already inform you that M/s. Kirti Telnet give last year price and product to my client but at that
time I am not given you client name so, Kirti Telnet was taken the order for this product. But at this
time I am first inform you the whole details for the case.
05. Than he told me other dealer give the lower price how can I control.
But When I inform you the name
of client and product how can you give the price to him and you have to ask that which client kirti
telnet going to deal.
06. Today 04/06/2022 morning I called Mr. Dhaval that yesterday you told me that you never know about
Kirti Telnet than he replied me that Kirti Telnet is our distributor. I was shocked when 03/06/2022 Mr.
Dhaval don't know that partner Kirti Telnet only one night how can Kirti Telnet become a distributor of
LOGITECH BRAND ???
07.
MR. DHAVAL also assure me that client is telling lie Kirti Telnet is quote Rs. 92500.00 + GST only.
08. So, I once again asked to client what is the price you have got ?
Client said that Rs.90250.00 +
GST
Sir, I surprised that Mr. Dhaval is not accept the truth. Sir, If you think that I am not capable to
sale your product or you are not interested to sale your product through me. Please spicify it clearly.
So, I stop euquiry about LOGITECH PRODUCT.
But this partiality not tolerate from my end.
SIR, I HERE ATTACHED THE CLIENT ORDER CONFIRMATION FOR Rs.90250.00 GST
NOTE : SIR, I HAVE ALL CALL RECORDING WITH MR.
DHAVAL IF YOU WANT PLS. INFORM ME I WILL SEND IT TO YOU.
Thanking you.
Yours faithfully,
FOR, S.
K. ENTERPRISE
SANJIV DAVE
98250 4****
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerWarranty claim M705 Ticket # 664****
Preferred solution: Replacement or refund
Refund
Preferred solution: Full refund
Keyboard frozen
- Great products
- Terrible after sales care
Preferred solution: Simple answer for unlocking keyboard
G502 Lightspeed click not holding
Can't get the mic to work on gaming headset
I recently purchase Logitech equipment and I am having problems making them work.
Preferred solution: Solution to my computer problem.
User's recommendation: No, I would not recommendbto anyone.
Xbox g923 has no power
Preferred solution: Let the company propose a solution
I cant set up my mouse
Missing track ball.
Preferred solution: I replacement red track ball.
Wireless mouse issue
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: External Keyboard not working on Mac
Technician helped. No apology..
- Good when it works
- Cheap
User's recommendation: Give tech support a try.
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