Product: Logitech Shipping Service Clear all filters (0 of 10 reviews match)
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If you can, do not purchase directly from Logitech. Their customer service is a joke. First off, there is not a phone number or a real person you can speak to regarding your order. Calls are just for "technical" questions, you cannot reach the sales team by phone. I...
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Anonymous
Mark Twain

I agree I purchase a megaboom speaker it stop working the first week they sent me a replacement speaker it to stop working they told to sent it back so I did they said it neve...

Product
Logitech Shipping Service
#1194403
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On 11 September 2017, I have ordered a UNIVERSAL FOLIO Bluetooth Keyboard (Product serial number: 920-008334) from https://www.logitech.com with Sales Order Number: 28564550362. The shipping lead time stated in the order was Standard Shipping (4 to 7 Business Days)....
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Anonymous
Tom Collins

I have been experiencing an almost identical situation. Ordered keyboard, heard nothing from Logitech, contacted then two weeks later and was told they were having warehouse ...

2.1
Product
Logitech Shipping Service
I didn't like
  • Time it took to resolve an issue
  • Customer service
  • Ordering process
#1117407
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This issue began July 6, 2017.It is now October 12th and I have still yet to receive the correct item. I have made more than 6 calls and spent more than a total of 2 hours on the line with different representatives trying to get the matter resolved. I have been...
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Anonymous
Matthew

I just received a mouse but ordered a $130 keyboard. I can’t even find a number to call. Do you have one?

2.7
Product
Logitech Shipping Service
I liked
  • Professionalism of representatives
I didn't like
  • Inconsistent information
  • Communication or lack of follow up
  • Time it took to resolve an issue
#1114131
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Logitech Shipping Service Review

This is P.Dhananjaya, I am booked earphones in aliexpress app. Amount also deducted in my account. Still now my product is not shipped. I am to this mail in my product details in screenshot image. It's very bad experience in your Shopping App. And It customer care numbers also not working. I need reply urgently. My order no is 82579262564853. And Date time is 13/03/2017 at 04:40pm
Product
Logitech Shipping Service
#1020990
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I purchased a product on 10/7/16 and received Confirmation email. Charged on 10/11/16 so assumed it was shipped. Never received email with Tracking info so no way to determine how long it would take to receive. There is absolutely NO WAY to contact ANYONE at this...
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1.0
Product
Logitech Shipping Service
I didn't like
  • Lack of order support
#938741
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I ordered an iPad case with keyboard directly from Logitech because Amazon didn't have the color I wanted. The online purchasing experience was fine but I was surprised by the amateur nature of Logitech's order fulfillment. It's unfair to compare their shipping time...
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Anonymous
Anonymous

My experience is identical. Ordered speaker for birthday gift week in advance. Birthday was yesterday. Opened "support" case.USELESS!!!Still nothing but "looking into it".G...

Product
Logitech Shipping Service
#842870
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I contacted Logitech support over a month ago for a warrantee replacement on my G930 Headset. The first problem was when you call the support phone number you get a message that there will no longer be phone based support, so I sent an email. They asked for a copy of...
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Anonymous
Sad Logitech Consumer

Pretty accurate to what's occurring with my support ticket right now. Logitech support hasn't changed at all.

Anonymous
Anonymous

Same experience here. Worst customer service ever - and I even have Time Warner Cable...

1.8
Product
Logitech Shipping Service
I didn't like
  • Lack of support
#705667
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I called up looking to get a key fixed on my Logitech keyboard. The plastic piece the holds the key to the keyboard broke (it is a key I rarely use but it exemplifies the lack of quality in the product). I call up to see if I can get a replacement key. First they...
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Product
Logitech Shipping Service
#501472
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On Apr. 3rd. I ordered a set of their PC speakers from amazon.com. On Apr. 23rd. I checked the status of my order. They haven't even been prepared for shipping. Amazon apologized for the delay but, it isn't their fault. I tried to email Logitech but, without all the...
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Logitech Shipping Service
#402734
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Letter to Altec Lansing: Dear Customer Service Staff: I just went to the Post Office after preparing a box for your defective product. The cost of sending the speakers back to you is $17. The speakers cost $45. The cost of shipping the defective speakers to you is 37%...
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Anonymous
Mr. know-it-all

Are you talking about Logitech? or are you talking about Altec Lansing? they are 2 different products.

Product
Logitech Shipping Service
#304419
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