Logitech
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Logitech Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Logitech has 2.1 star rating based on 169 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Awesome products, Sound quality and slim keyboard, Dont know.
Cons: Website customer service - an endless loop of no support, Customer service, Lousy after purchase service.Recent recommendations regarding this business are as follows: "Do not buy", "be wary - their support options are not customer friendly.", "Not right now poorly run organization…", "Not fixed", "Don't wait company to answer, try to contact them using other web-sites like this. Contacting them first might help you to get your problems solved faster.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Logitech has 2.1 star rating based on 169 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Awesome products, Sound quality and slim keyboard, Dont know.
Cons: Website customer service - an endless loop of no support, Customer service, Lousy after purchase service.Recent recommendations regarding this business are as follows: "Do not buy", "be wary - their support options are not customer friendly.", "Not right now poorly run organization…", "Not fixed", "Don't wait company to answer, try to contact them using other web-sites like this. Contacting them first might help you to get your problems solved faster.".
Most users want Logitech to offer a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Logitech Reviews
"Tracking my order."
Hi, My name is Davron. December 27th, I purchased several items through logitech.com. As I waited my status to get accepted. I left the site for a day. Then I...
"They PRETEND to have a contact number, but there is not an opportunity to speak to a person. Although the AI voice is one of the best that I have heard, the service, which is non- is some of the WORST"
Bought a #350 Ergo. keyboard from Amazon, which is super comfortable, less than a year ago. It started about 3 months ago, intermittently doubling and...
Bad Service
- Hard if not impossible to contct for help
Preferred solution: help
User's recommendation: Do not buy
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Nobody answers phone or returns messages
- Gaming devices
- Poor customer service
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Terrible support. No way to talk to a human
Preferred solution: A working keyboard and mouse
Glenmoore, Pennsylvania
Only AI support?
User's recommendation: be wary - their support options are not customer friendly.
Susanville, California
They PRETEND to have a contact number, but there is not an opportunity to speak to a person. Although the AI voice is one of the best that I have heard, the service, which is non- is some of the WORST
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tashkent, Tashkent
Tracking my order.
Hi, My name is Davron.
December 27th, I purchased several items through logitech.com. As I waited my status to get accepted.
I left the site for a day. Then I wanted to check them by tracking number it asked me to enter my order number, email address and guest access code. Well, I had two them but didn't understand what was the "guest access code". While searching the answer through internet, It said that the code will be sent in the email for order confirmation.
Looking into my email, I was sure that I didn't get one. So, I am asking can you resend the "guest access code".
My order number is #132003****639.
Looking forward hearing from you.
User's recommendation: Don't wait company to answer, try to contact them using other web-sites like this. Contacting them first might help you to get your problems solved faster.
Keyboard wont connect
- Looks like a sleek design
- Everything else
Preferred solution: Some help???????
User's recommendation: Do NOT get the logitech slim folio pro
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
G29 and g9273 wheel for PlayStation 4 will not work to play
Preferred solution: The problem fixed
User's recommendation: Not fixed
Zero confidence in Logitech
- Poor support
Preferred solution: Reasonable support
User's recommendation: Not right now poorly run organization…
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Commerce City, Colorado
Literally never shipped my order!! Stole my money. Waiting for refund!!
Preferred solution: Full refund
User's recommendation: DO NOT GIVE LOGITECH ANY $$$!!!
Whistler, British Columbia
KEYBOARD
User's recommendation: No response.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Newark, California
Keypad
- Respond but do not accommodate
Preferred solution: Keyboard with removable cap tops so I can quit hitting caps lock accidentally every sentence
User's recommendation: Any ideas?
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
MK295 Wireless Mouse & Keyboard Not Working
Preferred solution: I would like to get a replacement of the keyboard because the mouse works great!
User's recommendation: I have no reco right now I am still trying to get it fixed with logitech and amazon
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Question about my Logitech speaker
Preferred solution: help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Your system drops all my calls
Preferred solution: Someone to contact to resolve my minor issue
User's recommendation: Fix your customer service
Provide relevant information to buyers
- Hours of my life i will never get back again
Preferred solution: Full refund
User's recommendation: buy other and better products
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