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Just bought the K375s Logitech Keyboard. Love everything about it except missing the CTRL Up or Down Buttons which are usually the shortcut-keys for controlling the screens brightness, but when you use it on this keyboard, it does nothing. All I wanted to know was, is...
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Anonymous
E. Bradshaw

I want to return something I purchased. It is impossible to find out how to do that. Impossible to get ANY CUSTOMER SUPPORT AT ALL! An ENDLESS LOOP of links that go round and ...

2.6
I didn't like
  • Customer service is non-existent
  • Pretty good products bad website non-existent customer service
#1258676
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so icalled your support and that was a big mistake. they blamed my comutcomputer. I told the guy that my computerwas working fine. It wasla He blamed Micrsoft and said that he had to run his PROGRAM to fix all the problems cased by Microsoft. Well I paid the money, but...
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#1222814
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If you can, do not purchase directly from Logitech. Their customer service is a joke. First off, there is not a phone number or a real person you can speak to regarding your order. Calls are just for "technical" questions, you cannot reach the sales team by phone. I...
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Anonymous
Mark Twain

I agree I purchase a megaboom speaker it stop working the first week they sent me a replacement speaker it to stop working they told to sent it back so I did they said it neve...

#1194403
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Very poor customer service. I was having issues with the mouse stop working. They did no help troubleshoot. They told me to contact Lenovo (the brand of computer I am using.) I will not recommend ANY products from them as they do not work. "you need to contact the...
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1.3
#1191047
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I spoke to Adam who will be through a series of steps to try and get my Bluetooth connected to my iPad. After several attempts he again asked me was I saying anything on the slim folio on my Bluetooth I said yes he then started raising his voice at me saying I asked...
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1.9
I didn't like
  • Lousy after purchase service
#1185066
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Spent two hrs on my computer trying to contact them, but all attempts did lead to nothing The Logitech Touch Mouse at (many) times will not connect to the lap top computer Thank you for contacting me and providing me with the required information. It was very...
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Alexandria, New South Wales
I didn't like
  • Too hard to contact
#1122123
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Spent two hrs on computer trying to contact them, but all attempts did lead to nothing The Logitech Touch Mouse at (many) times will not connect to the lap top computer Spent two hrs on computer trying to contact them, but all attempts did lead to nothing The Logitech...
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2.1
#1121554
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No way to return an unsatisfied Logitech online purchase. I placed an online order to buy a new MX ERGO Plus Wireless Trackball Mouse. Once received and tried it, I have to return it because the mouse does not fit my hand. I am frustrated and exhausted by the...
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1.0
I didn't like
  • Hate how they handle returning
#1119705
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On 11 September 2017, I have ordered a UNIVERSAL FOLIO Bluetooth Keyboard (Product serial number: 920-008334) from https://www.logitech.com with Sales Order Number: 28564550362. The shipping lead time stated in the order was Standard Shipping (4 to 7 Business Days)....
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Anonymous
Tom Collins

I have been experiencing an almost identical situation. Ordered keyboard, heard nothing from Logitech, contacted then two weeks later and was told they were having warehouse ...

2.1
I didn't like
  • Time it took to resolve an issue
  • Customer service
  • Ordering process
#1117407
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This issue began July 6, 2017. It is now October 12th and I have still yet to receive the correct item. I have made more than 6 calls and spent more than a total of 2 hours on the line with different representatives trying to get the matter resolved. I have been...
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Anonymous
Matthew

I just received a mouse but ordered a $130 keyboard. I can’t even find a number to call. Do you have one?

2.7
I liked
  • Professionalism of representatives
I didn't like
  • Communication or lack of follow up
  • Ordering process
  • Time it took to resolve an issue
#1114131
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